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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bhaskar Sai

November 9, 2024

5  out of  5
rating by Bhaskar Sai
"I took an auto insurance from Theresa Nguyen insurance and had a wonderful experience. They walked me through the coverage details patiently and had a quick turnaround time to finalize my insurance details. A couple of my friends have also had a satisfactory experience with them, highly recommend their services."
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Casey Chan

November 1, 2024

5  out of  5
rating by Casey Chan
"Andrea was great and very friendly/helpful :) She was able to get my request turned around quickly! Would recommend!"
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Jorge Euceda

October 30, 2024

5  out of  5
rating by Jorge Euceda
"We are very grateful for Theresa Nguyen and her team members such as Andrea Pham that have taken initiative and have always had the best interest of our care in mind. Fair pricing, and thoughtful check-ins throughout the year let my family and I know that we selected the right insurance agency and we could not be happier with our service provider. Thank you so much for all that you do, we look forward to a long business relationship with you. Thank you so much. Jorge Euceda."
We responded:
"Thank you, Jorge, for such a wonderful review! We’re truly grateful to have earned your trust and to be part of your family’s journey. Our entire team is dedicated to providing thoughtful service with your best interests at heart, so it’s wonderful to hear that this shines through. We’re excited to continue supporting you with personalized care for years to come. Thank you again for your kind words and for choosing us as your insurance agency!"
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Sally Craft

October 29, 2024

5  out of  5
rating by Sally Craft
"Theresa and her agency staff are all top notch. They take time and care to answer questions, and they are quick to respond to email and calls. We have happily benefited from their expertise, experience, and counsel for 16 years and counting."
We responded:
"Thank you for your thoughtful review and for trusting us over the past 16 years, Sally! We’re grateful for the opportunity to support you and are delighted to hear that our team has been able to provide the care, expertise, and responsiveness you deserve. We look forward to continuing to serve you for many more years to come!"
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MA Chan

October 25, 2024

5  out of  5
rating by MA Chan
"Awesome communication and fast response. Got my questions answered and professional handles it."
We responded:
"Thank you for the wonderful feedback! We are so pleased to hear that our communication and quick response met your expectations. Providing professional and timely support is our priority. We are here whenever you need us!"
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Jackson Lee

October 25, 2024

5  out of  5
rating by Jackson Lee
"Excellent service via email. I had a question about my auto renewal notice and they promptly responded back right away."
We responded:
"Thank you for your kind words, Jackson! We are so glad we could promptly assist with your questions. Providing excellent service is always our goal, and we are thrilled to hear you had a great experience. Our team is always here to make things easy for you, so feel free to reach out with any questions in the future!"
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xiaoman li

October 17, 2024

5  out of  5
rating by xiaoman li
"Thank you Leo and Andrea for the great service, Theresa Nguyen State Farm continues to impress!"
We responded:
"Thank you for your kind words, Xiaoman! We are happy to hear that our team provided you with excellent service. We’re always here to help - thanks again for your support to our agency!"
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Fan Bu

October 14, 2024

5  out of  5
rating by Fan Bu
"Really easy to get renters insurance, and the agents are really helpful. Successfully fulfilled the apartment requirements with a lower price. :)"
We responded:
"Thank you for your review, Fan! We are glad to hear that the process was smooth and our agents could assist you in fulfilling your apartment’s requirements at an affordable price. We appreciate your trust in our agency and are here whenever you need us!"
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Jeanie Pham

October 10, 2024

5  out of  5
rating by Jeanie Pham
"I had a great experience here at State Farm asking for a quote for my car. Andrea was very professional, answered all my questions and patient in doing different quotes for me an hour to closing time. I recommend others to come here in the Bellevue area!"
We responded:
"We are delighted that Andrea was able to provide you with professional and attentive service. Your recommendation means a lot - Thank you for your kind review, Jeanie!"
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Abel Chan

October 9, 2024

5  out of  5
rating by Abel Chan
"Theresa Nguyen and her entire State Farm Team have been incredibly reliable and responsive, always there when we need them. Their team goes above and beyond to ensure we are well taken care of and provide exceptional customer service. They are professional and proactive, meeting with us regularly to review and optimize our policies. I highly recommend Theresa Nguyen State Farm Team to anyone looking for a trustworthy and attentive insurance provider."
We responded:
"Thank you so much for your thoughtful review, Abel! We’re so pleased to hear that our team has consistently provided you with exceptional service. We take pride in being proactive and ensuring our clients feel supported and well-informed. We truly appreciate your recommendation and look forward to working with you for years to come!"
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C W

October 5, 2024

5  out of  5
rating by C W
"I recently purchased insurance and had a fantastic experience! The staff were friendly and efficient, guiding me through the options with ease. I found a plan that offers great value for my needs. Highly recommend!"
We responded:
"Thank you for your kind review! We are delighted to hear that you had such a positive experience and found a plan that meets your needs. It’s wonderful to know our team made the process easy and enjoyable. We look forward to assisting you with any future needs you might have!"
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Hyun-Sun Ko

September 30, 2024

5  out of  5
rating by Hyun-Sun Ko
"I moved from CA and she helped me set up the auto insurance. It was easy to set it up and I really enjoyed talking with her."
We responded:
"Thank you for your review, Hyun-Sun! We are grateful for the opportunity to assist with your move and make setting up your insurance a smooth experience. We look forward to working with you!"
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Misha S.

September 29, 2024

5  out of  5
rating by Misha S.
"Sydney and Brenda were so helpful in getting my new car insured. They even came through for me on the weekend to resolve an issue that the State Farm customer service line wasn't able to help me with. I was so grateful and impressed by the personal care they gave me during the stressful process of buying a car."
We responded:
"Thank you for sharing your experience, Misha! We are delighted to hear that we were able to provide the support you need, and that we could help make the process smoother for you. If you need anything else, we are here to help."
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Visawee Angkanawaraphan

September 28, 2024

5  out of  5
rating by Visawee Angkanawaraphan
"I had a fantastic experience working with Huyen at Theresa Nguyen State Farm. She was friendly, knowledgeable, and took the time to explain everything clearly. Huyen helped me review my coverage, making sure I had exactly what I needed, and even found ways for me to save with discounts. The rates are competitive, and I really appreciated the personal attention. Highly recommend for anyone looking for great service and support!"
We responded:
"We’re so glad to hear that Huyen was able to provide you with exceptional service and help you navigate your coverage. Our goal is to ensure that our clients feel well-supported and informed, and we’re pleased to know we met that standard for you. Thank you for the wonderful review, Visawee. We look forward to assisting you with any future needs!"
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Karena Spencer

September 27, 2024

5  out of  5
rating by Karena Spencer
"I can not say enough fabulous things about Theresa and her Team! They are always there for me and go out of their way to take care of us! We also have a business insurance with them and when I'm dealing with Builders who want information right away I know that Theresa's Team will respond to me right away and they always get what I need to me that day! They are the best!!"
We responded:
"We are truly grateful for your kind words and trust you’ve placed in our team, Karena! We are thrilled to hear that we’ve been able to support you quickly and effectively, whether for your personal or business insurance needs. We deeply value your partnership and look forward to continuing to provide you with the best possible service. Thank you once again for your wonderful feedback!"
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Yvonne E Jarrett

September 25, 2024

5  out of  5
rating by Yvonne E Jarrett
"Theresa Nguyen and her entire Team are the "Best State Farm Insurance Agents in East King County". I have been with them for many years and they have always been friendly, efficient, and professional. They always go the extra mile to find the best savings for me! I truly appreciate them! I especially appreciate their kindness, as they always send me Birthday and Holiday cards throughout the year with special salutations from the entire staff! All of my insurance needs are met with Theresa Nguyen -State Farm Insurance Agent "Extraordinaire!" :)"
We responded:
"Thank you so much for your kind words, Yvonne! We truly appreciate your trust and support over the years. It’s wonderful to hear that our team’s efforts to provide excellent service and personalized touches make a difference for you. We’re always here to help with all your insurance needs and look forward to continuing to serve you!"
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YUEMIN NIU

September 20, 2024

5  out of  5
rating by YUEMIN NIU
"I’ve been working with Huyen at State Farm for my auto insurance, and she’s been amazing! She’s incredibly responsive, always taking the time to explain my options and ensuring I get the best coverage for my needs. Huyen genuinely cares about her clients, and her professionalism is unmatched. If you’re looking for someone who makes the insurance process smooth and stress-free, I highly recommend reaching out to her!"
We responded:
"Thank you for your kind words, Yuemin! We are glad to hear that Huyen was able to assist with your insurance needs and provide you with amazing service. We look forward to working with you!"
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Martin & Jenifer

September 17, 2024

5  out of  5
rating by Martin & Jenifer
"While we didn't pursue State Farm due to a considerable price discrepancy between them and a comparable company, we received excellent service from Andrea & Theresa! We would recommend to friends and family as they are attentive to needs and take the time to explain recommendations clearly and effectively. Best wishes!"
We responded:
"We really appreciate your trust and support for our agency, Martin and Jenifer! Thank you for the kind review, we look forward to working with you in the near future!"
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Evan M

September 15, 2024

5  out of  5
rating by Evan M
"So it’s been many years since I’ve shopped for new insurance. I’m helping my aunt move to Bellevue so I just googled insurance and one of the top choices was Theresa’s agency. After shopping 3-4 different places, most of those don’t pick up the phone or return calls by the way….FAIL… When I called and spoke to Sydney, she gave me all of the information that I was looking for and was very informative to the ideal policies that would fit my aunt’s needs. Needless to say it was the BEST service experience this far while helping my aunt out. I’ve had to call a couple times thereafter the initial call to figure out the automated payments and such and everyone there is very helpful and patient. I would recommend just calling them from the get go and save yourself the headache from shopping around to a bunch of places that don’t even call you back. Thanks again Sydney! On a random side note my aunt sent me this photo after she went into the office. I guess Theresa is a big K-pop and Korean drama fan…so is my aunt… the signature is from Lee Dong Wook. Added to my aunts good experience"
We responded:
"Thank you for the kind feedback, Evan! Your aunt is a gem and it is our pleasure to help her get settled in Washington, transitioning her car and home insurance… extra bonus that we have lots in common! "
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Wilson Jin

September 12, 2024

5  out of  5
rating by Wilson Jin
"Really appreciate Andrea Pham to help me extend my coverage for my condo insurance. She is so nice and helpful to address my concern and look into what I need."
We responded:
"We’re so glad to hear you had a good experience with Andrea. Thank you for the positive feedback, Wilson!"
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M K

September 10, 2024

5  out of  5
rating by M K
"Very friendly and clear about the information."
We responded:
"Thank you for your review! We are more than happy to be of service, and we look forward to your continued support and business!"
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Vikramjeet Singh Chauhan

September 10, 2024

4  out of  5
rating by Vikramjeet Singh Chauhan
"Theresa has been really helpful in providing concise information around the insurance quotes."
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ZH T

September 7, 2024

5  out of  5
rating by ZH T
"I have been using this agency for a few years. I have nothing but praise towards all their team members. Everyone is extremely helpful and easy to reach out to when I need to add new polcies or modify existing ones, or just have a quick question."
We responded:
"We greatly appreciate your praise for our team! Thank you so much for sharing your experience and we look forward to continue working with you!"
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Nandan Telang

September 7, 2024

5  out of  5
rating by Nandan Telang
"Had a great experience with Theresa Nguyen and staff over the last few years. Jasmine, Nicole were helpful with any questions and support required with auto insurance. Thanks!"
We responded:
"We greatly appreciate the praise for Jasmine and Nicole! Thank you for sharing your experience, our office looks forward to continue working with you!"
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Sunny Kim

September 4, 2024

5  out of  5
rating by Sunny Kim
"I've just included another vehicle in my current insurance policy! The process was swift and straightforward, and the exceptionally professional service simplified everything for me!"
We responded:
"Thank you for sharing your experience with our office! We are glad to hear that our Agency is meeting your insurance needs and we look forward to continuing to work with you!"