State Farm® Insurance Agent Theresa Nguyen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melinda Burns
July 1, 2025
5
out of
5
rating by Melinda Burns
"We have been with Theresa since we moved to Washington almost 20 years ago. We highly recommend her services. Theresa made it easy for us bundle our auto, home, and rentals. We rely on her services to protect our assets. We can honestly say that she brings us peace of mind."
Elle Le (Kieu)
June 25, 2025
5
out of
5
rating by Elle Le (Kieu)
"Andrea and the team have been great assisting us with our insurance policy. Clear and quick communication."
cks reviews4good
June 17, 2025
3
out of
5
rating by cks reviews4good
"We were contacted by this insurance agent offering to bundle renters and car insurance when we were considering buying a new car. It sounded like a good deal, so we reached back out once we purchased the vehicle—only to be told they don’t offer car insurance to new drivers without an existing insurance history. Then why offer the bundle at all? To make matters worse, their communication was painfully slow. We had to follow up multiple times just to get basic answers, and each time felt like we were being brushed off. The whole experience was frustrating, unprofessional, and a complete waste of time. If you’re a new driver or buying your first car, look elsewhere—they won’t be there when it counts."
We responded:
"We are sorry to hear about your coverage request. We’ve tried to reach out to review your specific situation but wasn’t able to get a hold of you. Please help contact us at your earliest opportunity. Thank you for the opportunity!"
Mercedes R Wedaa
May 23, 2025
5
out of
5
rating by Mercedes R Wedaa
"Michael was very helpful and knowledgeable. It was a long process but he made it go smoothly. Thank you Michael!"
We responded:
"Thank you Mercedes! We are glad that you had a positive experience with us."
Stacey Lund
May 22, 2025
5
out of
5
rating by Stacey Lund
"We have been with Theresa Nguyen’s State Farm for years now and have been nothing but happy. Everytime you call, you feel like they really care for you!!!"
We responded:
"It has been such a pleasure and joy to help you and your family with all your insurance and financial service needs, Stacey… best wishes to L in her next chapter!! "
Anton Ma
March 27, 2025
5
out of
5
rating by Anton Ma
"Su Liu was very professional and helpful in getting my home insurance set up. She provided great suggestions and made the process smooth and efficient. Highly recommend Theresa and her team!"
We responded:
"We are pleased that you enjoyed working with Su and she was able to assist you with your insurance needs. If you need anything else, we are here to help! "
Lauren
March 14, 2025
5
out of
5
rating by Lauren
"I had the most wonderful experience when I called this office. I worked with Nicole - she answered the phone directly, and spent so much time going over all of my concerns and questions. Incredible customer service. I was considering switching insurance companies, and after speaking with Nicole, I was sold."
We responded:
"We strive to help customers fully understand the various aspects of the insurance coverages. Nicole so enjoyed working with you, Lauren! "
Ozgur Cihan Ozcan
March 13, 2025
5
out of
5
rating by Ozgur Cihan Ozcan
"Very kind and helpful. I recommend everybody"
We responded:
"It was such a pleasure meeting you, Ozgur! We look forward to working with you for many years to come!"
Phanlieu Nguyen
March 7, 2025
5
out of
5
rating by Phanlieu Nguyen
"She is very skillful, professional and friendly. We thank her so much for her help and time and patience!"
We responded:
"Thank you so very much for your kind feedback! It was our pleasure meeting you to help with all of your insurance needs!"
H O
February 14, 2025
5
out of
5
rating by H O
"Hello Theresa, she and there team are always nice and very helpful. I will decently recommend those lady’s if people looking insurance. Also it was nice to meet you. Thank you so much all you guys help. Hiroto"
We responded:
"Thank you for your kind feedback, Hiroto. It was a pleasure assisting you and your family with your car, and life insurance needs! We look forward to working together for many more years ahead! "
deja
January 31, 2025
5
out of
5
rating by deja
"Needed last minute renters insurance and got help OVER THE PHONE- in one 👏 day 👏!! Could not recommend a better firm! I love State Farm ❤️"
We responded:
"It was our pleasure working with you to secure renters insurance for your move-in!"
Jinjia Huang
January 21, 2025
5
out of
5
rating by Jinjia Huang
"I’ve been with Theresa’s team for 4 years and the experience has been always positive. Kudos to Brenda who just helped me on a thorough annual review and fixed all issues we identified!"
We responded:
"We have so enjoyed working with you,Jinjua, providing coverage for all your insurance needs!"
Vikram Chauhan
January 16, 2025
5
out of
5
rating by Vikram Chauhan
"Theresa has been really helpful in providing concise information around the insurance quotes."
We responded:
"It was a pleasure to work with you, Vikram, in reviewing various insurance coverages! "
Olivia DeGrave
January 14, 2025
5
out of
5
rating by Olivia DeGrave
"Fantastic service from the team. They made it easy and quick to get insured."
We responded:
"Thank you for your kind words, Olivia. We are pleased to hear that we were able to assist with your insurance needs and provide you with great service. We are looking forward to working with you. "
Ritesh Nagpal
December 6, 2024
5
out of
5
rating by Ritesh Nagpal
"Very fast and affordable insurance options!"
We responded:
"Thank you for your feedback, Ritesh! We’re so glad we could provide you with quick and affordable insurance options. Let us know if there is anything else we can assist you with!"
Susan Poole
November 13, 2024
5
out of
5
rating by Susan Poole
"Everyone in this office is consistently friendly, helpful and always willing to go the extra mile for their customer. Today, Leo stood in the rain to set up a technology item in my car. Just another example of how far they will go for us."
We responded:
"Thank you for sharing such kind feedback, Susan! We’re delighted to hear that our team’s dedication and care stand out to you. Leo’s effort to help in the rain is just one example of how committed we are to go above and beyond for our customers. We are grateful for your support and are always here whenever you need us!"
Amy L
November 12, 2024
5
out of
5
rating by Amy L
"I will say there is nothing better than making sure that you have full coverage and Andrea did just that! She was super helpful and made sure that I didn’t over budget, as well as making sure I didn’t feel confused. She clarified all of my questions as well. Thank you so much again for all your help!"
We responded:
"Thank you for your thoughtful review, Amy! We’re glad to hear that Andrea was able to ensure you had the right coverage without going over budget. Providing clear explanations and addressing all your questions is exactly what we aim for. We truly appreciate your kind words and are here for whenever you need assistance!"
Bhaskar Sai
November 9, 2024
5
out of
5
rating by Bhaskar Sai
"I took an auto insurance from Theresa Nguyen insurance and had a wonderful experience. They walked me through the coverage details patiently and had a quick turnaround time to finalize my insurance details. A couple of my friends have also had a satisfactory experience with them, highly recommend their services."
We responded:
"Thank you for your kind words, Bhaskar! We are thrilled to hear that you had a great experience and that our team was able to guide you through the coverage details with care. Knowing your friends have also had positive experiences means so much to us. It’s an honor to have your trust, and we look forward to continuing to serve you! "
Casey Chan
November 1, 2024
5
out of
5
rating by Casey Chan
"Andrea was great and very friendly/helpful :) She was able to get my request turned around quickly! Would recommend!"
We responded:
"Thank you for your kind review, Casey! We’re so glad to hear Andrea was friendly, helpful, and quick to assist with your request. Your support means so much to us! Please don’t hesitate to reach out anytime."
Jorge Euceda
October 30, 2024
5
out of
5
rating by Jorge Euceda
"We are very grateful for Theresa Nguyen and her team members such as Andrea Pham that have taken initiative and have always had the best interest of our care in mind. Fair pricing, and thoughtful check-ins throughout the year let my family and I know that we selected the right insurance agency and we could not be happier with our service provider. Thank you so much for all that you do, we look forward to a long business relationship with you. Thank you so much. Jorge Euceda."
We responded:
"Thank you, Jorge, for such a wonderful review! We’re truly grateful to have earned your trust and to be part of your family’s journey. Our entire team is dedicated to providing thoughtful service with your best interests at heart, so it’s wonderful to hear that this shines through. We’re excited to continue supporting you with personalized care for years to come. Thank you again for your kind words and for choosing us as your insurance agency!"
Sally Craft
October 29, 2024
5
out of
5
rating by Sally Craft
"Theresa and her agency staff are all top notch. They take time and care to answer questions, and they are quick to respond to email and calls. We have happily benefited from their expertise, experience, and counsel for 16 years and counting."
We responded:
"Thank you for your thoughtful review and for trusting us over the past 16 years, Sally! We’re grateful for the opportunity to support you and are delighted to hear that our team has been able to provide the care, expertise, and responsiveness you deserve. We look forward to continuing to serve you for many more years to come!"
MA Chan
October 25, 2024
5
out of
5
rating by MA Chan
"Awesome communication and fast response. Got my questions answered and professional handles it."
We responded:
"Thank you for the wonderful feedback! We are so pleased to hear that our communication and quick response met your expectations. Providing professional and timely support is our priority. We are here whenever you need us!"
Jackson Lee
October 25, 2024
5
out of
5
rating by Jackson Lee
"Excellent service via email. I had a question about my auto renewal notice and they promptly responded back right away."
We responded:
"Thank you for your kind words, Jackson! We are so glad we could promptly assist with your questions. Providing excellent service is always our goal, and we are thrilled to hear you had a great experience. Our team is always here to make things easy for you, so feel free to reach out with any questions in the future!"
xiaoman li
October 17, 2024
5
out of
5
rating by xiaoman li
"Thank you Leo and Andrea for the great service, Theresa Nguyen State Farm continues to impress!"
We responded:
"Thank you for your kind words, Xiaoman! We are happy to hear that our team provided you with excellent service. We’re always here to help - thanks again for your support to our agency!"
Fan Bu
October 14, 2024
5
out of
5
rating by Fan Bu
"Really easy to get renters insurance, and the agents are really helpful. Successfully fulfilled the apartment requirements with a lower price. :)"
We responded:
"Thank you for your review, Fan! We are glad to hear that the process was smooth and our agents could assist you in fulfilling your apartment’s requirements at an affordable price. We appreciate your trust in our agency and are here whenever you need us!"