
State Farm® Insurance Agent Theresa Nguyen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Gerringer
October 2, 2025
"This State Farm office staff has been nothing but outstanding for as far back as I can remember (years!). Professional, accurate and always there to assist me. I called today after purchasing a new car, and I received my temporary insurance card via email within an hour or so. A few weeks ago they called me when I forgot to notify them that my auto-pay credit card on file had changed. Excellent service!"
Sumit Asthana
September 27, 2025
"I was looking to get a new insurance in Washington and Caitlyn was super helpful over the phone and in providing any information to understand the policy better. I was able to finalize quickly and it was easy to do business."
laura
September 25, 2025
"Their team was super helpful, Caitlyn was very professional and provided me with thorough and insightful answers to all my questions!"
Nicole Talya
September 25, 2025
"Caitlyn is very helpful and professional. She is amazing and has helped me a lot. Great team overall!"
Lucinda Liu
September 25, 2025
"Visited in a late afternoon to get a new auto insurance. Explained my situation to Caitlyn, and she understood my situation easily and communicated clearly. Thanks for her help!"
Ariel Wang
September 24, 2025
"Caitlyn was fantastic in helping me transfer and set up my Tesla insurance. Her responsiveness and attention to detail gave me total peace of mind during a time-sensitive transfer. I truly appreciated how she explained each step and ensured there was no gap in coverage. If you're looking for someone who genuinely cares and knows how to navigate complex transitions, Caitlyn is the one! Super smooth and professional—highly recommend!"
Jayla Williams
September 17, 2025
"I love working with this team. Su was super helpful on the phone and I got lower rates!"
Jungho Chun
September 11, 2025
"Caitlyn, Brenda, and Theresa are amazing! Helped a lot on setting up auto and home insurance! I really recommend them."
"Thank you for your kind feedback, Jungho! We have so enjoyed working with you and your family to provide insurance for your cars and beautiful home!"
Alexis Y
September 3, 2025
"I used Theresa for renters insurance during an internship in Bellevue. She and her associates were extremely responsive and moved quickly both when I wanted to create the insurance plan and when I wanted to terminate it. Would recommend her to anyone seeking insurance in Bellevue."
"Thank you for your feedback, Alexis! It was our pleasure to help you provide renters insurance during your stay. We hope you enjoyed the Emerald city and come back soon!"
Derek Marks
August 29, 2025
"Been with State Farm since I first needed insurance and glad to be with Theresa and her team. They proactively evaluate our family's needs to make sure we are protected and have never disappointed when we have needed them. I feel like we have a partner with Theresa, her team and State Farm!"
"It’s been a privilege working with you and your family to take care of your car and home insurance needs, Derek! We look forward to many, many more years together!"
Carol Granley
August 20, 2025
"Very polite and helpfuj"
"Thank you for the feedback, Carol! "
John
August 19, 2025
"Caitlyn Widyantara was very professional and helpful in getting my home insurance/Cars set up. She provided great suggestions. Highly recommend. Thank you for your help. Tom"
"We appreciate your support, Tom! It’s our pleasure to help you with your car and home insurance!"
Lys Poggemann
August 19, 2025
"Always super responsive in a timely manor"
"Thank you Alyssa! We enjoyed working with you on your recent auto replacement. We look forward to promoting great customer service 🤗"
Yang Zhang
August 15, 2025
"They are always friendly, patient, and quick to respond whenever I have questions about my policy. Everything is explained clearly, so I feel confident I’m getting the right coverage for my needs."
"Thank you Yang! We are glad our agents could introduce you to auto coverage options as you adjust to your move to Washington. To many more years of business! "
Marv Stover
August 15, 2025
"Andrea is pleasant, helpful and efficient. She took care of my needs with one visit."
"Thank you for your review! Andrea loved working with you and issuing your auto insurance with us! We appreciate your support, Marvin. "
Craig Schauer (Craig)
August 14, 2025
"Everyone I have ever worked with has been very friendly, knowledgeable, and very helpful. Nicole has to be one of the friendliest people I've ever been on the phone with. One thing that probably goes overlooked is they don't have a robotic service where you're being sent through various menus. Nicole picked up immediately and was quick to answering my questions. Customer service and satisfaction is truly a lost art these days, but not at Theresa Nguyen's office. I'm a lifelong customer as long as they keep this up! Meet Vidhi today, she's awesome."
"Thank you, thank you, thank you, Craig! Customers like you inspire us to continue to strive for excellence in servicing, your needs!"
Marie Cumigad
August 13, 2025
"Vidhi was excellent in explaining things to my husband Kevin Su! She was efficient and nice!"
"Thank you! We are glad that our team members are able to support your family when meeting your auto insurance needs and more! We appreciate you."
Jorge Aguilar
August 8, 2025
"I never had a problem with Theresa and her team. I've been a customer for the past around 10 years. I can't say the same for all the agents in the claims department at statefarm, but at least Theresa and her team have doen their best to help us out."
"It was a pleasure working with you regarding claims and policies Jorge! We strive to support all our clients needs with good customer service! We truly appreciate working with you and look forward to 10 more years."
Daniela Stone
August 4, 2025
"Andrea Pham she is the best !!! I recommend her 100% thank you Andrea for your help !!!"
"Thank you Daniela! Andrea enjoyed working with you to be full insured. This made our day 😊"
allen mikita
July 25, 2025
"Great service with excellent follow-up. We're very happy our previous agent recommended Theresa when he retired."
"We are so pleased to be able to work with you, Allen! "
Wang He
July 25, 2025
"Glad to work with Theresa and her team on my new insurance policies! Highly recommended especially for their excellent knowledge, efficiency, responsiveness and proactively addressing customer needs. Appreciate all the great work!"
"Thank you! We are glad you had such a positive experience with us as we do when working with you! "
Jason Kelly
July 23, 2025
"I’ve been a loyal client of Theresa Nguyen and her team in Bellevue for many years, and I couldn’t be more satisfied. From day one, Theresa has made me feel truly valued, not just as a policyholder, but as a person. Her staff are consistently professional, responsive, and exceptionally courteous. I’ve never had an issue, claim, or miscommunication. Theresa goes the extra mile to ensure everything is tailored to my needs. She follows up regularly, checks in on renewals, and makes sure I understand all my options."
"Thank you for your review and feedback Jason! We enjoy maintaining our client relations while also ensuring you are getting the best deals! "
Sahara Silvy
July 15, 2025
"I highly recommend Theresa and her team if you’re looking for insurance. They were easy to get in touch with, very informative, found great policies and unbeatable prices. I’m highly satisfied and strongly recommend them!"
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us! We strive to provide the best support. Thanks again!"
Phillip Pham
July 4, 2025
"Got set up with Theresa for car insurance. I got a new car recently and she was able to give me the best discounts that I would qualify for. Highly recommend to work with her or anyone on the team!"
"It’s been a pleasure to help you and your family with all your insurance and financial needs Phillip! "
Melinda Burns
July 1, 2025
"We have been with Theresa since we moved to Washington almost 20 years ago. We highly recommend her services. Theresa made it easy for us bundle our auto, home, and rentals. We rely on her services to protect our assets. We can honestly say that she brings us peace of mind."
"Thank you Melinda for your support and thoughtful review! We are so happy to have worked with your family for so long. Looking forward to working with you for many more years!"