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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amit Mandvikar

February 26, 2026

5  out of  5
rating by Amit Mandvikar
"We had a great experience working with Chloe for our insurance needs. She has been great at understanding our needs and finding the best products for us. We have worked with Theresa Nguyen‘a team at Statefarm for multiple years and will continue to be satisfied customers."
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Thuy Nguyen

February 25, 2026

5  out of  5
rating by Thuy Nguyen
"Good service. Chloe Listened and answered all of my questions patiently."
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Ziyan He

February 19, 2026

5  out of  5
rating by Ziyan He
"I had a wonderful experience working with this State Farm office. Chloe and Su were incredibly kind, patient, and helpful throughout the entire process. They made setting up my auto and renter’s insurance seamless during my last two home moves, which really reduced my stress. I truly appreciate their professionalism and support, and I highly recommend them!"
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D R

February 16, 2026

5  out of  5
rating by D R
"I have had State Farm insurance since I’ve been driving. When I moved to WA I was hoping to find the same customer care I had back home. I have been beyond pleased with the team here. For the last 5 years they have been so helpful and kind in my insurance and customer needs. Above and beyond can not begin to describe what this team is dedicated to doing. They are always friendly and efficient. This team cares about you and you can feel it. Loyal customer for 12+ years! If you’re looking for insurance, this is the right place. You can even combine renters and vehicle to make it a one stop shop for your personal needs."
We responded:
"It has been such a privilege to be able to work with you on your car and home insurance coverages and getting to know you over the years! Thank you for your kind support - we look forward to many more 12 years 🙏"
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Tarun Dubran

February 16, 2026

5  out of  5
rating by Tarun Dubran
"It was a indeed a nice conversion to made my renters policy & provide insight about the policy. I really recommend."
We responded:
"It was our pleasure to review the renters insurance coverage with you, Tarun! We look forward to many more years of working with you! "
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nghi au

February 5, 2026

5  out of  5
rating by nghi au
"Good service, friendly and helpful! Reasonable price."
We responded:
"It was so nice to meet you in person, Chi Nghi! We are so glad to be of assistance and help. Answer your car and home insurance questions!"
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zluckykculz yucz

February 4, 2026

5  out of  5
rating by zluckykculz yucz
"Time well spent! I spent 30 minutes on the phone with a State Farm agent, Caitlyn, reviewing my auto insurance policy and saved $80 per month on my premium. Thanks!"
We responded:
"Thank you for the kind feedback and taking time to review your policies and coverages… This is why we reach out to regularly review your car and hone policies and coverages as life changes. "
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Kaoruko Suzuki

January 28, 2026

5  out of  5
rating by Kaoruko Suzuki
"Theresa Nguyen and her team are so wonderful. Best customer service at all times. Highly recommend!"
We responded:
"It has been such a joy working with you and your family over the years, Kaoruko! We so appreciate your feedback and support!"
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Karen Thornton

January 27, 2026

5  out of  5
rating by Karen Thornton
"Theresa and her team are everything we could ask for in supporting our family through it all - both good times and through life's challenges. We've leaned on them the last few years for financial products and services and can't express our gratitude for the commitment they have to our success as a family. The teams' communication, scheduling, and processes make it easy - which as a working mom, is very much appreciated."
We responded:
"It is been a privilege to partner with you through life’s seasons, Karen… whether it be insurance or financial planning related. We are here alongside with you!"
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Tripp DellaVilla

January 15, 2026

5  out of  5
rating by Tripp DellaVilla
"Very professional, courteous and efficient support over many years! I am very appreciative of the great services provided by the team."
We responded:
"We are fortunate to have Brenda on our team working with Folks like yourself, for their insurance needs. We look forward to many more years ! "
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Frank L

December 23, 2025

5  out of  5
rating by Frank L
"I switched to Statefarm a year ago. Theresa and her team have been very helpful. My agent Andrea is very responsive and answers my questions patiently. Their effort to cater to my insurance needs are greatly appreciated!"
We responded:
"It is important that you understand coverage details of your insurance policies. it is our pleasure to assist, and we look forward to working with you for many more years to come! "
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Quyen Nguyen

December 23, 2025

5  out of  5
rating by Quyen Nguyen
"Andrea is the person I work with the most and she is wonderful!! She is always respective, professional, and helpful with options, reviewing my plans and help me with discount opportunities as well as dealing with my work situations. Best decision I made to switch to this office."
We responded:
"Thank you for your kind feedback… We are very fortunate to have Andrea on our team to assist with customers’ insurance and financial needs!"
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seaniboy

December 23, 2025

5  out of  5
rating by seaniboy
"They did a great job at a looking over our previous policy and made every detail clear and easy to understand. Highly recommend going here!"
We responded:
"It was so nice to meet you and see your parents again… We’re pleased to hear the time invested was helpful! "
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RAM

December 21, 2025

5  out of  5
rating by RAM
"Great customer service, excellent response time to request for updates to policy. Strongly recommend Theresa insurance for your insurance needs!"
We responded:
"We so appreciate your vote of confidence! "
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Idania Martinez

December 21, 2025

5  out of  5
rating by Idania Martinez
"Theresa and her staff has been my agents for over 10yrs. They are professional, has help us understand our policies and has answer all our questions. They respond quickly when needed."
We responded:
"Thank you for investing the time to sit down with us, Idania! Our goal is to ensure you understand your policies and coverages to add it quickly protect your family! Thank you for your trust and confidence!"
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Nguyen Nhat Thi Luu

December 21, 2025

5  out of  5
rating by Nguyen Nhat Thi Luu
"I’ve had nothing but positive experiences with Theresa Nguyen’s State Farm office. The staff is responsive, professional, and genuinely cares about their clients. Andrea went above and beyond to help me with my policy and answered all my questions."
We responded:
"It is such a joy to work with you on all of your car and home insurance needs!"
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Nhu Quynh Nguyen

December 21, 2025

5  out of  5
rating by Nhu Quynh Nguyen
"After dealing with poor communication from my previous insurance company, I decided to make a change—and I’m so glad I did. Andrea was amazing to work with and helped me find coverage that actually fits my needs at a reasonable price. The entire visit was quick and professional. Highly recommend!"
We responded:
"We are so pleased to be able to assist with your car and home insurance needs efficiently. Thank you for your vote of confidence!"
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JinJin Wang

December 20, 2025

5  out of  5
rating by JinJin Wang
"I had a car accident about two weeks ago. Andrea called me after my email to her. She inquired in details and provided me action items clearly. I have been busy so I have not followed up with her. Andrea followed up with me instead and shared the status from the other party. This is the first time I am collaborating with insurance on car accident by myself. Her professional service has helped me to understand the term and action items very clearly. I appreciate Andrea’s patience to all my questions."
We responded:
"We are sorry to hear about your car accident and wanted to check in to make sure everything processed smoothly. Thank you for the kind feedback! "
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Shimin Chen

December 19, 2025

5  out of  5
rating by Shimin Chen
"热情周到"
We responded:
"It’s always good to see you, Mr. Chen! 谢谢! "
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样样

December 19, 2025

5  out of  5
rating by 样样
"I had a great experience switching my auto insurance to State Farm. Andrea was incredibly helpful, knowledgeable, and efficient. She took the time to explain my options clearly and made the whole process smooth and stress-free. Highly recommend this office if you’re looking for great customer service."
We responded:
"Welcome to State Farm and our agency family! We hope to work with you for many years to come!"
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Anirudha Desai

December 19, 2025

5  out of  5
rating by Anirudha Desai
"Very responsive. Super helpful staff. I have been working with Chloe Nguyen and she has been great in chalking out the details of the insurance. It's been a smooth process. Highly recommend."
We responded:
"Feedback like yours keeps us enjoying and doing what we do. Thank you for entrusting us with your insurance needs! "
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Yoshimasa Komatsu

December 18, 2025

5  out of  5
rating by Yoshimasa Komatsu
"Everyone works here are kind and doing great jobs!"
We responded:
"Thank you so much - you make it easy working with you! We appreciate you! "
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Bryant Hasanudin

December 18, 2025

5  out of  5
rating by Bryant Hasanudin
"Great experience with this State Farm office. The team was friendly, professional, and took the time to explain my options clearly without any pressure. Communication was quick and helpful, and the overall process was smooth. Definitely recommend if you’re looking for reliable service and people who genuinely care about their clients."
We responded:
"Thank you for taking the time to provide us feedback, Bryant! We look forward to many more years working with you!"
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David Oh

December 17, 2025

5  out of  5
rating by David Oh
"The staff was very professional and nice! Recommend to anyone looking for the best auto insurance services."
We responded:
"Your feedback means so much to us, David! Thank you for your support and glad to have you with our agency for your car and home insurance needs!"
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Lyly Vo

December 16, 2025

5  out of  5
rating by Lyly Vo
"I've been with this agency for couple of years and very happy with them. The staff are professional, helpful and responsive especially Andrea Pham. They listen to your needs and provide the best service possible. Highly recommend to anyone who needs a State Farm agent"
We responded:
"It has been such a pleasure working with you for your insurance needs, LyLy! We are very fortunate to have Andrea on our team! Thank you for your support!"