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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Elena Malova

May 25, 2023

5  out of  5 rating by Elena Malova
"Absolutely impressed with this insurance company's team. Lightning-fast responses that leave me amazed. I can't keep up with them! XD"

Tom Kao

May 18, 2023

5  out of  5 rating by Tom Kao
"I felt that everyone on Theresa's large team of agents are always very courteous and professional. I have fairly complicated insurance needs and they have always been very patiently working with me on changes and my seemingly endless questions. I really appreciate their help."

Rob Wampold

May 16, 2023

5  out of  5 rating by Rob Wampold
"I had a number of questions about my policy . I went into the office and talked with Nicole . I found her to be knowledgeable , professional , friendly and she explained everything very well ."

Jose O

May 8, 2023

5  out of  5 rating by Jose O
"I like it there"

Tiffany Wang

May 4, 2023

5  out of  5 rating by Tiffany Wang
"Theresa Nguyen and team has been very helpful in answering my questions. I’ve been hit and run twice when parked with Statefarm and they were clear and informative about what needs to happen next. I especially enjoyed Jasmine service because she’s so friendly!"

allen mikita

April 27, 2023

5  out of  5 rating by allen mikita
"Great service with excellent follow-up. We're very happy our previous agent recommended Theresa when he retired."

Jahnvi Patel

April 20, 2023

5  out of  5 rating by Jahnvi Patel
"Had a great experience getting my auto insurance with State Farm. Nicole has been extremely helpful with finding the right coverage and getting all the discounts. Would 10/10 recommend them."

Ajith Natarajan

April 18, 2023

5  out of  5 rating by Ajith Natarajan
"Very friendly and helpful agents. Nicole Dalton was very kind and patient!"

Joseph Eschen

April 11, 2023

5  out of  5 rating by Joseph Eschen
"Lovely insurance agency who has the best customer service and communication. Love working with them and will continue to for the foreseeable future!"

Charles Davis

April 6, 2023

5  out of  5 rating by Charles Davis
"Truly 5-star service. I have several insurance policies with this office, and every time I’ve contacted them over the past several years, Brenda and Jasmine have made the process totally painless for me. They’ll brighten your day."

Anson L

April 5, 2023

5  out of  5 rating by Anson L
"Nicole has been really helpful in the transition. She helped set me up with insurance and helped me with filing a claim and everything. Everyone at the office is very welcoming and responsive. I am very happy with my experience so far!"

LiWen Liang

April 4, 2023

5  out of  5 rating by LiWen Liang
"Awesome service, very attentive staff! I have been with them more than 3+ years now, and the staff has always been able to help and provide me with the most detailed information & caring I need."

Weiyu Zhu

March 31, 2023

5  out of  5 rating by Weiyu Zhu
"The staff is very helpful with claim and other insurance issues. The service is great!"

Tang Srilawan

March 23, 2023

5  out of  5 rating by Tang Srilawan
"I was looking for Renter’s insurance from here State farm and Nicole D. has contacted me and gave me a really good help and love her services mind, we can processed everything real quick before i am moving into a new place. Thanks again."

R. R.

March 22, 2023

5  out of  5 rating by R. R.
"Theresa and Jasmine are the best. I had help right away and both of them are very knowledgeable and had answers to all my questions. Best place to stop by and check out if you need any type of insurance."

xiangxiang wu

March 8, 2023

5  out of  5 rating by xiangxiang wu
"I moved to Seattle from NYC. I found this agent using Goole. They are too nice to help me, and I appreciate it."

alex cheon

March 2, 2023

5  out of  5 rating by alex cheon
"Got my first auto insurance policy from Nicole & Theresa. Amazing team!! Thank you guys 😁"


March 1, 2023

5  out of  5 rating by 郭子末
"Worked with Nicole on a new Auto and Home insurance. She's very patience and walking me through every details. Definitely recommended to anyone who's looking for a new insurance or replacing overpriced Geico ;)"

Brent Durr

February 24, 2023

5  out of  5 rating by Brent Durr
"I've been with State Farm for a while now, and since I moved to WA, I've found that Theresa & her team provide exceptional service. I mean let's face it--sometimes we're slow or at least I'm slow to respond e-mails and calls due to everyday work/life. But, they make it easy and remain attentive, kind, and even patient. Appreciate the good customer service and keeping me up-to-date on policy details and discounts. Even their yearly Christmas cards offer a nice touch."

Dwij Chandna

February 17, 2023

5  out of  5 rating by Dwij Chandna
"Theresa Nguyen and Team have been my insurance agent for few years helping me with both auto and home insurance needs! From my very first interaction with them (esp. Nicole) i’ve known them to understand customer needs promptly and provide top quality service going out of their way. I’d highly recommend them."

Nina Kaestner

February 9, 2023

5  out of  5 rating by Nina Kaestner
"Have worked with Brenda last couple of months and she has been amazing! Super communicative, professional and made sure to meet my needs! Highly recommended!"

Andrew Pen

February 9, 2023

5  out of  5 rating by Andrew Pen
"I moved from another state to WA and needed to transfer my State Farm car insurance policy to Bellevue. Brenda has been very helpful, informative, and timely following up on questions and next steps to help me get the coverage I need. 5 stars for great communication."

Charles Lei

February 9, 2023

5  out of  5 rating by Charles Lei
"Worked with Nicole on my home and auto insurance. She is extremely thorough and helpful."

Kevin Fenske

January 24, 2023

5  out of  5 rating by Kevin Fenske
"Excellent service from this agency!! Always a fast response with helpful feedback and real concern. I highly recommend if you’re looking for something reliable."

Tripp DellaVilla

January 20, 2023

5  out of  5 rating by Tripp DellaVilla
"I've been with State Farm for over a year and I can't speak more highly of my experience working with Theresa's team located in Bellevue, WA. In particular, Brenda (my point-of-contact) always provides prompt, conscientious and professional support in the handling of my specific insurance needs and addressing any questions that I have. It’s been a pleasure working with the team over the past year, look forward to continuing into the future, and highly recommend their services and offerings."