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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pilar s

November 28, 2023

5  out of  5 rating by pilar s
"Nicole replied to my quote request very fast and was very patience explaining all the options I had. Thank you!"
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T Tran

November 25, 2023

5  out of  5 rating by T Tran
"Simply the best Statefarm agent ever. I had the pleasure to do my auto insurance with them for about 1 year before I had to move away. They were always professional, polite, and efficient. Everyone I talked to was so kind and so sweet. They do care about their job. I am impressed to receive a Thanksgiving card from them at my new place even after many months. To everyone at the office, I'm thankful for all of you for making my experience in Washington so amazing. I wish you all the best!"
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Anthony Chilisna

October 17, 2023

5  out of  5 rating by Anthony Chilisna
"Muy Amable .recomiendo"
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CNN nguyen

October 17, 2023

5  out of  5 rating by CNN nguyen
"Very kind and helpful"
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Son Nguyen

October 16, 2023

5  out of  5 rating by Son Nguyen
"I stop by today 10/16/2023 Have Nicole Dalton helping me with my car and house insurance. So happy at the end Thanks Nicole"
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Family GUYON

October 13, 2023

5  out of  5 rating by Family GUYON
"Met with the team : support and information really clear. Really professional!"
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Russell Higbie

September 20, 2023

5  out of  5 rating by Russell Higbie
"Highly skilled insurance personnel quickly take care of my every request, all the time. They answer all my questions in a friendly and professional manner, making sure to offer me every discount available. I've been with State Farm for over 30 years! Every local office I've done business with has been terrific and Theresa's office is the best! I highly recommend this company and plan to continue giving them my business."
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David Kneedy

September 8, 2023

5  out of  5 rating by David Kneedy
"I've been with Theresa for many years. Both she and her staff have always been proactive, helpful and professional. I highly recommend giving them your business."
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s chang

September 8, 2023

5  out of  5 rating by s chang
"Great customer service"
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Tanya Nguyen

September 2, 2023

5  out of  5 rating by Tanya Nguyen
"Nicole was super helpful explaining to me everything from beginning to end about the insurance policy and did a very good job explaining the coverages. They did a great job and I’m very satisfied."
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Owen Storm

August 31, 2023

5  out of  5 rating by Owen Storm
"They are fantastic, never get upset when I forget a zoom call and really thorough when going through policy items. Always looking for discounts that can be applied to your policy. I’ve been with Stare Farm since 2005 for a reason!"
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Banna Kanuteh

August 29, 2023

5  out of  5 rating by Banna Kanuteh
"I had an exceptional experience working with Theresa Nguyen’s agency to secure renters insurance. The entire process was incredibly easy and smooth. From the initial inquiry to finalizing the policy, their team guided me through every step with professionalism and efficiency. I was pleasantly surprised by how hassle-free the process was, making it a stress-free endeavor. The whole staff’s dedication to providing a seamless experience has definitely made this part of moving less stressful. Thank you!"
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Jack Lair

August 26, 2023

5  out of  5 rating by Jack Lair
"Theresa has been my agent for over three years, and I can't imagine changing agents at this point. I pay for car insurance from State Farm, but she is always willing to give me advice on other insurance types even if going with State Farm is not necessarily the best option, and she's extremely knowledgeable. Her office is full of friendly staff and Theresa herself is always easily available. Highly recommend if you're new to the area or looking for a new agent. (Edit) Theresa has been my insurance agent for about 8 or 9 years at this point, and I'm still thrilled to have her as my agent. It's so rare to find someone in this position who very clearly enjoys their line of work, which Theresa definitely does, and she's always willing and excited to discuss or explain anything I ever have questions about. It really feels like she's personally invested in my financial success, and I'd recommend her to absolutely anyone looking for an insurance agent."
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Yvonne Matthes

August 25, 2023

5  out of  5 rating by Yvonne Matthes
"We have been using State Farm for several years and found Theresa Nguyen’s team when we moved to WA and have been so pleased with her teams customer service, communication and care! Today we met with Nicole Dalton and she took the time to answer all our questions and explained everything so well! I highly recommend this team!!"
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Alexis Cruz

August 10, 2023

5  out of  5 rating by Alexis Cruz
"I've been with State Farm for over a year now and its been the best choice I've made in choose a company for my auto insurance. Theresa's team has been super helpful, professional and friendly; they have taken good care of me. Nicole Dalton has been my main contact and she's been very knowledgeable and attentive in addressing any questions and concerns I've had. Thank you!"
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dev mishra

August 8, 2023

1  out of  5 rating by dev mishra
"I would rate it Negative if possible. Worst Exp ever, Won't accept their mistake and fix it. Please do not give your business to such cheaters. I wish State Farm and State Insurance Org read my comment and end their license to provide services."
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Grace X

July 20, 2023

5  out of  5 rating by Grace X
"We've had our home and auto insurance with Theresa's office for several years. It's has been a pleasant experience. Everyone in the office is friendly and professional. Nicole Dalton (my point of contact) has always been there for us when we have question or request regarding the policies. She is very knowledgable and has been super helpful!"
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Reece & Jennifer Wilkins

July 19, 2023

5  out of  5 rating by Reece & Jennifer Wilkins
"Theresa is a true gem of a person and great at her job . I have found State Farm to have taken great care of me when a claim was made"
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Tammy Barga

July 11, 2023

5  out of  5 rating by Tammy Barga
"Great service. Very satisfied with State Farm and this office. Tammy Barga"
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Sally Hom

July 7, 2023

5  out of  5 rating by Sally Hom
"My family has been with Theresa Nguyen office for a long time. We love how helpful everyone is that we chat with. Thank you Nicole Dalton!"
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Monique Sanders

June 22, 2023

5  out of  5 rating by Monique Sanders
"My intersections with Theresa and her team have always been positive and professional."
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Sahar K

June 10, 2023

5  out of  5 rating by Sahar K
"The best experience I’ve ever had with an insurance office. Everyone I’ve interacted with has been amazing and they really try to get you a good rate. I started with auto insurance with them back in 2018 and since then added homeowners insurance. Then I referred my parents to them for their home insurance. I highly recommend them!"
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Lindsey Regier

June 5, 2023

1  out of  5 rating by Lindsey Regier
"They keep raising my insurance for things that don’t pertain to my car. Look out people, they’ll bleed you dry. Nice people, but holy moly everything is so expensive. And they don’t always tell you when your rates are going up."
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Umair Ahmed

June 1, 2023

5  out of  5 rating by Umair Ahmed
"This team is a ROCK STAR. They are professional, extremely helpful, transparent and just amazing people. We love working with them and would recommend them wholeheartedly for business."
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Elena Malova

May 25, 2023

5  out of  5 rating by Elena Malova
"Absolutely impressed with this insurance company's team. Lightning-fast responses that leave me amazed. I can't keep up with them! XD"